Processor: Intel64 Family 6 Model 23 Stepping 10 GenuineIntelĪccelerator in Use: Mobile Intel(R) 4 Series Express Chipset FamilyĬurrent Graphics Mode: 1366 by 768 True Color (60 Hz) Operating System: Windows 7 Home Premium*, Service Pack 1 () Intel(R) Graphics Media Accelerator Driver for Mobile Report It said it was, so I went to your System Identification Utlity and I can't seem to get it to work? So I followed your directions for checking the driver info and saved the information to file. So went to my device manager and I checked if it was up to date. ![]() ![]() I am trying to play my game (Amnesia: The Dark Descent) and whenever I do, a window pops up saying Fatal Error: Renderer # 0 could not be initialized! Make sure your graphic card drivers are up to date. When that time does come, Dell can be sure I won't purchase another one of their products again if they don't get their act together.I have been stressing over this for quite awhile now. Does anyone know how to bypass these settings and install recent updates direct from the developer, or does Dell just expect the consumer to buy a brand new computer from them in the event they want to update something? My service plan hasn't even expired, so I'll be damned if I'm going to buy another laptop just yet. I purchased my laptop brand new over a year after Dell released this "update" for the driver installed on my computer. Whenever I try to download a driver update directly from Intel that was released in October of 2011, I get an error message saying the installation cannot proceed due to some stupid settings put in place by Dell which only allow installation of their own updates. Why is it that the latest update for download through Dell is from 2008? I have been having issues with video crashes disconnecting me from games and whatnot for a while.
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